We generally ship within 3-5 business days of receipt of payment. Delivery time varies depending on your location, but you can expect your unit typically in 7-10 business days. We offer a free lift gate service, meaning the freight shipper will deliver your shower directly to your drive and unload it. You will, however, need tools to disassemble our crate.
*Additional shipping charges may apply.
Luxury Spas Inc. is a Direct Importer
We stock and sell only our line, eliminating the aspect of "resellers". For you, the customer, this means three very important things; First, our prices are the lowest you will find anywhere online. Secondly, we have most units IN STOCK, ready to ship within 3-5 business days. Third, we have all replacement parts for our units IN STOCK, when you need them, which we will ship to you free of charge.
Five Year Warranty
Our warranty covers any parts included in our units. We will ship your replacement parts free of charge. Since we are a direct importer, we have all parts in stock...no need to search the web for the parts you need.
Lowest Prices Online
Luxury Spas, Inc. is a direct importer, selling only our brand, which means there is no "middle-man". This allows us to pass along savings to you, our customer. We will match any competitor's price. We offer discounts to contractors as well. Contact us for details.
Easy & Secure Online Ordering
Our online credit card processing site is safe and secure, so you can shop with confidence knowing that your information goes to us, and no one else. We gladly accept Visa, Mastercard, and Discover.
No Hidden Fees. No Extra Charges.
All our units include all parts, shipping and insurance. We do not charge for credit card processing, and offer a toll free phone number for ordering and customer service.
No sales tax for orders outside of Ohio.
Ohio residents should include 6.75% sales tax on their purchase. We do not charge sales tax for all orders outside Ohio, including Canada.
Excellent Customer service and sales support team.
Luxury Spas, Inc. is committed to our customers, and we stand behind our products 100%. We believe in maintaining a relationship with our customers well beyond the point of sale. If you have any questions, concerns, or just need advice on which unit might be right for you, we are always here to assist you.